Health & Safety Update
At Herff Jones, nothing is more important to us than the safety of our employees, partners and customers and – consistent with this priority – we are closely monitoring the potential impact the coronavirus may have on our business. At this time, we have not received any indication of disruptions to either our workplace or customer service levels; however, we will follow all proper protocols should circumstances change. We will continue to make decisions based on recommendations from the Centers for Disease Control (CDC), World Health Organization (WHO) as well as local and national health officials.
We understand that this is a fluid situation and we have a dedicated response team working around the clock to make sure that we keep our employees, partners and customers updated as the situation evolves.
Production – The majority of Herff Jones production is done in the U.S. At this time, we are not aware of any disruptions that would hinder our ability to operate or deliver this graduation season.
If you would like to speak with someone from our sales team, feel free to use our Rep Locator page to find your local Herff Jones representative.
For our Greek division team, please reach out to your account manager, or Nancy Mancuso at firstname.lastname@example.org.
Event/Ceremony Postponements or Cancellations – As you learn more about your school’s circumstances regarding any impacts of the coronavirus, Herff Jones will be there to help you find solutions to best honor and commemorate your students’ achievements.
Similarly, with initiations and chapter postponements as well as chapter closings, our Greek division team will assist with chapter badge fulfillment.
FAQs and Order Returns/Cancellations – We pride ourselves on excellent customer service.
Here are the answers to the questions most often asked by our customers.
If you are looking for information specific to caps and gowns, please visit herffjones.com/customer-service/faqs/cap-and-gown/.
If you are looking for information on general graduation products, please visit herffjones.com/customer-service/faqs/graduation-products/.
Protect yourself and your students by practicing excellent personal hygiene. For additional information, visit the CDC’s website at https://www.cdc.gov/coronavirus/2019-ncov/.
Thank you for being part of the Herff Jones family.