ALL YOU NEED TO KNOW ABOUT YOUR CAP AND GOWN

All you need to know about
your cap and gown

Thank you for trusting Herff Jones with your cap and gown order. We’ve developed this page to help you better understand how caps and gowns are worn as well as answer some common graduate questions.

Need to return your order?

For USED Rental Gown Returns / Return After Ceremony:
Herff Jones offers a 30-day return window after the event. A prepaid shipping label and instructions are provided to the student with the
rental gown, which can be found by visiting 
Herff Jones Rental Return.

For UNUSED Rental Gown Returns
An UNUSED rental gown can be returned for credit if the return package is postmarked PRIOR TO THE CEREMONY DATE and in new
condition (less shipping costs if a shipping label is provided by Herff Jones). Information is available by visiting 
herffjones.com/contactus or calling 800-837-4235.

Helpful Videos

We’ve prepared the following links to help you prepare for the big day. Some are videos, others are simply informative articles.