Customer Service


If you are looking for information on how to make a payment, check order status, find your school rep or make changes to an existing order, please check out our Top Questions FAQ page.


Does your company print my yearbook?

You’ll want to check out the rep locator to find the local Herff Jones representative who can answer this question.

I need information about having my yearbook printed with your company. Who should I contact?

We would love to work with you and print your school’s most treasured possession. Our local representatives have the knowledge to make the entire process fun and easy. To find your local rep, click here.

Can I order a yearbook from previous years?

Any additional copies of the yearbook are sent to the school each year. We do not print individual copies of the yearbook. You would need to contact your school to see if they have extra copies available to purchase.


How can I purchase a book for my son/daughter?

You may wish to contact the school first to be sure that the books are still on sale this year. If they are selling books online, you can visit The Yearbook Order Center and search for your school by name and place your order there.

Can you tell me if my son/daughter’s picture is in the book?

The yearbook is created by your school. Please contact your school’s yearbook adviser for questions regarding pictures or content in the book.

Can you tell me if I have already purchased a book?

To verify if you have already placed an order please contact The Herff Jones Yearbook Order Center at our toll free number 1.866.287.3096, M-F 8 am-5 pm CST. One of our operators would be happy to assist you. If you believe you ordered through the school, please contact your school’s yearbook adviser to confirm your order.

Can you print an extra copy of the Yearbook for me?

The yearbook is the school’s publication and they own the copyright. We do not print individual copies of the yearbook.

I did not receive my yearbook and/or yearbook accessory items. How can I get them?

The Herff Jones Yearbook Order Center has processed your order on behalf of your school. Once completed, the yearbook and/or yearbook accessories ordered will be delivered to your school, and your school is responsible for fulfilling your order.