Do you sell graduation announcements for my College or University?

Unfortunately, we are not authorized to sell graduation announcements at all schools. To check availability, go to www.herffjones.com/college/graduation.

How do I place my order?

Go to www.herffjones.com/college/graduation to access our ordering website. If your school is not listed, you will need to contact your Sales Representative to place your order.

When will I get my order?

Production times will vary based on the product(s) selected and individual options chosen.
Manufacturing Time

• "Standard": Approximately 10-15 business days.
• "Rush": Approximately 5-7 business days.

Delivery Time
In addition to the manufacturing time, add 3-5 business days for Standard shipping, and 1 business day for RUSH shipping. Shipping for APO/FPO, U.S. Territories and international is 1-2 weeks.

How do I check the status of my order?

You can check the status of your order by going to www.herffjones.com/college and completing an online customer service request. This can be done by selecting “Customer Service” at the bottom of the page. You may also contact Customer Service directly by calling (800) 837-4235.

How do I locate the Sales Representative for my school?

You can locate the Sales Representative for your school by visiting www.herffjones.com/college. Once on the website click the link for “Find Your School” and input the state, city and school name. This will give you the name of your sales representative as well as how to contact them

How can I check the status of my announcement order?

You may check the status of your announcement order online at www.herffjones.com/college/graduation by selecting “Order Status”.

My announcement order is:

Incorrect
Damaged
Short Items

What do I do to have my problem corrected?

Please visit our correction site at www1.herffjones.com/college/Warranty.

How do I:

Add or remove items from my order?

Make changes to my order?

Change the delivery on my order from standard to rush?

Due to the high volume of orders and production cycle, once an order has been submitted, no corrections, changes, alterations or cancellations can be made.

I addressed my envelopes incorrectly and need a new set. How can I get more envelopes?

Please call Customer Service at (800) 837-4235.

Can I change or alter the text shown for my school?

The text is preselected and approved by your university and cannot be changed.

Can I purchase the unprinted paper stock so I can have my own text printed on my announcements?

Herff Jones does not offer blank paper stock.