Do you sell rings for my College or University?
Hopefully, we are the current vendor for your school, but unfortunately we are not licensed to sell rings at all schools. To check availability, go to our College Ring Online Ordering Site.
Because not all schools are available for online purchase, you can contact the Herff Jones Sales Representative for your College or University. If your school is not listed, please check with your school for their current class ring vendor contact information.
How do I locate the Sales Representative for my school?
You can locate the Sales Representative for your school by visiting our Herff Jones Sales Representative Locator.
How do I order my college ring?
Please go to College Ring Online Ordering Site to place your college ring order. If your school is not listed, please contact your school’s Sales Representative to see about placing your order.
I see a box for a promo code on the College Ring Online Ordering Site. How do I get a promo code?
Promotional codes are provided to our email list subscribers as well as our Facebook and Twitter fans and followers. Links to sign up for these offers can be found to the right below the shopping cart icon. Subscribers to our email list will not receive more than 2 emails per month.
How do I check the status of my ring order?
To check the status of your College ring order fill out a Customer Service Request Form or contact Customer Service directly by calling (800) 837-4235.
Can I make a change to my order?
Changes can be made at no charge up to 72 hours (3 Business Days) after an order has been placed. To make that change, please contact Customer Service directly at (800) 837-4235. After 72 hours (3 Business Days) changes can be made for a $25 change fee. Note: Changes made to your order may extend production time.
What is the order cancellation policy?
All orders that are cancelled more than 3 business days (72 hours) after initial order placement will be subject to a $100.00 manufacturing fee. Payment plan orders will be assessed an additional $40 processing fee.
How do I change my shipping address?
You can change your shipping address by completing a Customer Service Request Form or by calling Customer Service directly at (800) 837-4235.
How do I pay off my balance?
To pay off the balance of your ring order, please contact Customer Service by calling (800) 837-4235 and follow the prompts on the phone menu.
Do you offer payment plans?
When ordering online you will have the option of paying the balance in full or selecting a 4 month payment plan using a credit card. Payment plan must be selected at the time of purchase. Please contact your local Sales Representative for other payment options.
Why do you charge tax online?
All orders are subject to state and city tax as required by law due to our Company's business presence in all 50 U.S. states.
How will my ring ship?
All rings shipping to a residential or business address will be shipped via FedEx Ground. All rings shipping to a PO Box or General Delivery will be shipped via the U.S. Postal Service (USPS).
Where do I go for Warranty and Repair Information?
For information on warranty and repair on your ring, please visit our College Ring Warranty Page.
Does the Herff Jones Lifetime Warranty cover loss or theft?
The Lifetime Warranty does not cover the loss or theft of a Herff Jones College ring. For additional information, please contact the Herff Jones Sales Representative for your College or University.
What is the curriculum design for my degree/major?
To see what curriculum designs are available, go to our Ring Options page. The curriculum list is shown on the left side of the screen. Select the appropriate letter based on your degree/major. For more information, please contact your local Sales Representative.
How do I know what stone to choose? Do I choose my school color, birthstone, etc.?
In most cases the stone you choose is a matter of your personal preference, based on availability. For more information, please contact your local Sales Representative.
Gold
Gold is the standard in fine jewelry, with a unique richness and brightness. Two fine varieties of gold are available for your College class ring.
Unless otherwise noted, all ring crests, panels, vistatops, and settings are 10K gold.
- Yellow Gold: Available in 18K, 14K, & 10K for all ring styles
- White Gold: Available in 18K, 14K, & 10K for all ring styles
Karat Facts
The proportion of gold in jewelry is measured in Karats (K). Pure gold is 24K. 18K gold is 18/24 (75%) pure gold. 14K gold is 14/24 pure gold. 10K gold is 10/24 pure gold. The remaining parts are comprised of other fine metals. Note: White gold contains a small amount nickel.
Other Metals
- Extreme Silver Alloy™ - is an alloy that contains 54% silver, 25% palladium and 3% platinum, along with other metals.
- Ultrium® - is a non-precious metal alloy with a small amount of nickel.
Note: Not all ring styles are available in all metals.
Metal Finishes
Herff Jones takes the extra step of electrolytically bonding metal finishes to its rings to give you a permanent, lasting finish that highlights the detail of your ring.
Note: Additional fees may be required
- Antique Finish: Applied by using an electrolytic process that results in a permanent dark finish to create design contrast
- Natural Finish: Highly polished without a finish applied
Stones
The finest simulated and natural stones are available to accent your ring. Choose from a simulated birthstone, natural stone, or base and side stones in an array of combinations.
Contact your Herff Jones Sales Representative for additional details.
- Simulated stones include: All birthstones (Garnet, Ultralite, Aquamarine, White Sapphire, Emerald, Alexandrite, Ruby, Peridot, Blue Spinel, Pink Sapphire, Golden Sapphire, and Blue Zircon), Padparadschah, Ocean Teal, Navy Blue Spinel, all Cubic and Royal Cubic Zirconias, and all Hope Star Sapphires.
- Natural stones include: Jade, genuine White Pearl, Tiger Eye, Cat's Eye, all Agates, and Black Onyx
- Other stones: Certain ring styles accommodate crest, panel, base and/or side stones. In many cases, simulated birthstones or Cubic Zirconias are available.
Care and Cleaning of your Herff Jones Class Ring:
Your ring has been carefully sized. Since temperature and exercise often affect the size of your finger, we recommend that you wear your ring at least two (2) weeks before you consider a change in the size of the ring. Your ring may feel strange at first - that is normal. Within two (2) weeks, however, it should feel as comfortable as your favorite apparel. Even the purest of gold or silver jewelry will tarnish or discolor if subjected to harsh cleaning materials, acids, or alkalines. Your ring will return to its original luster if polished with a good silver cleaner or washed with a mild soap or toothpaste. Finish by buffing with a soft cloth.
Some persons may have a reaction, between the oils in the skin and jewelry, which results in a black colored smudge on their skin. This condition can generally be avoided by cleaning the jewelry more frequently as described above.
- To preserve the beauty and lustre of your ring, clean it with a mild detergent in lukewarm water and then rinse. Dry with a soft cloth. Do not use any brush, sharp instruments or rough cloths for cleaning.
- To protect your ring from permanent damage, avoid any contact with mercury or harsh acids. It will be permanently discolored. Be sure to remove your ring before coming into contact with these harmful chemicals.
- To safegaurd against breakage or nicks, always remove your ring before engaging in sports or heavy labor. Quality gemstones and precious metals cannot withstand activities of this nature. Treat your ring as you would any fine jewelry. But remember, when you remove your ring, store it carefully and do not leave it unprotected.
